Care. Prevention. Hope.

Client Services

Case Management is available to people with HIV/AIDS.  Case managers work with clients to assist in the coordination of needed social and medical services, provide linkage to other area human service agencies, and help in the organization of a care plan.  An important component of case management involves assisting clients through complex medical and social systems to access needed resources.  Emphasis is placed on improving individual quality of life and supporting client-centered decision making.

Case managers strive to provide current information and consistent support to the client, their partners and loved ones. Click here to contact a case manager.

Case Management services include:

  • Education and information about HIV and transmission
  • Assistance with applying for Social Security, disability, Medicaid and food stamps; housing, rental and fuel assistance.
  • Referrals for medical and dental/oral care and treatment.
  • Referrals for legal assistance for advanced directives and wills
  • Emergency housing and utility financial assistance for eligible persons.
  • Emergency financial assistance for eligible persons.

Support Service for People Living with HIV/AIDS:

  • Transportation for medical appointments
  • Referrals for mental health counseling
  • Support groups
  • Educational workshops & in service program
  • Social and holiday events
  • Budgeting assistance and referral
  • Food pantry & personal care items
  • Referrals for clothing & furnishings
  • Volunteer opportunities
  • HIV educational materials
  • Support & assistance with adherence in taking medications

Case management services are partially supported by Ryan White CARE Act Program funding.

ARS is grateful for additional support from the City of Portsmouth and U.S. Housing and Urban Development Community Development Block Grant Program

Services are provided to eligible clients, contact case management for eligibility requirements.